Effective Date: October 27, 2023
Stefanie Kerwin, Naturopath is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our services.
Please take a moment to carefully read this policy to understand how we handle your data. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Contact Information: When you book a complimentary call or engage with our services, we may collect your contact details, including but not limited to your name, email address, phone number, and mailing address.
b. Health Records: For the purpose of providing effective treatments, we may collect and maintain records of your health history, including medical and health-related information. This information is treated with the utmost confidentiality.
2. How We Use Your Information
We use the collected information for the following purposes:
a. Providing Services: Your contact details are used to schedule and communicate about appointments and to provide you with Naturopathic services.
b. Health Records: Health information is used solely for the purpose of providing you with effective treatments, health assessments, and related services. It is kept strictly confidential and will not be disclosed without your explicit consent, except where required by law.
c. Communication: We may use your contact information to send you information about our services, updates, and newsletters. You can opt out of these communications at any time.
d. Legal Compliance: We may use your information to comply with legal obligations or in response to lawful requests by public authorities.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
a. Consent: With your explicit consent, we may share your information with third parties, such as other healthcare providers or organisations involved in your treatment.
b. Legal Requirements: We may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.
c. Service Providers: We may engage third-party service providers to assist with the operation of our services. These providers may have access to your information, but they are required to protect and handle your data in accordance with this Privacy Policy.
4. Data Security
We take the security of your information seriously. We employ appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction.
5. Data Retention
We will retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
You have rights regarding your personal information, including the right to access, correct, or delete your data. You may also have the right to object to or restrict the processing of your information. If you have any questions about these rights or would like to exercise them, please contact us using the contact information provided below.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be effective immediately upon posting, so please review it periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
info@stefaniekerwin.com
We appreciate your trust in us and are committed to protecting your privacy and personal information.